DENGAN, G.; MATINDAS, E. C. RELATIONSHIP BETWEEN SERVICE QUALITY, CUSTOMER SATISFACTION, AND LOYALTY AT SAHID KAWANUA HOTEL MANADO. Abstract Proceedings International Scholars Conference, [S. l.], v. 4, n. 1, p. 24, 2016. DOI: 10.35974/isc.v4i1.1675. Disponível em: https://jurnal.unai.edu/index.php/isc/article/view/1675. Acesso em: 19 jan. 2022.