NURAIDA, I. Performance Management Framework For Medium-Sized Enterprises in Service Sector. Journal of International Scholars Conference - BUSINESS & GOVERNANCE, [S. l.], v. 1, n. 3, 2016. Disponível em: https://jurnal.unai.edu/index.php/jiscbg/article/view/397. Acesso em: 28 sep. 2022.