PALOPAK, Y. Pengembangan Model Teoritis J&O Untuk Efektivitas Knowledge Management System. TeIKa, [S. l.], v. 5, n. 1, p. 20-36, 2013. DOI: 10.36342/teika.v5i1.144. Disponível em: https://jurnal.unai.edu/index.php/teika/article/view/144. Acesso em: 28 nov. 2022.