Organization and Parental Perceptions of Electronic Payments by Selected Seventh-day Adventist (SDA) International Schools in Thailand

Abstract

This research explored the use of electronic payments by selected Seventh-day Adventist International Schools in Thailand and investigated the factors that affected parental perceptions of these payments. A Descriptive Research Design approach was utilized. Questionnaires and interviews were used to collect the data. A statistical software package was used to analyze the data, and stepwise multiple regression was applied to test the hypotheses. The 319 parents who had previously made electronic payments to the schools and eight Finance Department staff members at the schools were selected as respondents. Frequencies, percentages, means, standard deviations, and multiple regression (stepwise multiple regression analysis) were utilized for data analysis.
The results indicated that the factors of benefits, trust, self-efficacy, ease of use, and security were rated at the “High” level. The highest mean score was benefits (4.16), followed by selfefficacy (3.91), ease of use (3.89), trust (3.81), and security (3.55), respectively. Also, all factors – except for self-efficacy – were related to parental perceptions of e-payments at the 0.05 level of significance. Findings from group interviews of the finance staff at each school revealed that the factors of ease of use, trust, security, and benefits affected their perceptions
of electronic transactions for both receiving and disbursing funds.