Personality Type, Organizational Commitment and Collaborative Alliance among University of Perpetual Help System Laguna (UPHSL) Academic Personnel

Abstract

Higher education moved from elite system to mass system and accommodated
different forms of partnership and collaboration which is now viewed as a
mechanism for enhancing service delivery in education. The academic personnel of
UPHSL are encouraged to participate in various support services essential in
ensuring delivery of quality education. It is imperative that collaboration among
employees is evident. The objective of this study was to identify how the
personality type of 43 UPHSL academic personnel relate to their level of
organizational commitment and how organizational commitment relate to their
collaborative alliance. This descriptive-correlation research used convenience
sampling. Findings showed that the more the respondents manifest traits such as
abasement, achievement, deference, and respect for others, the higher is their level
of organizational commitment; the more the respondents manifest traits such as
abasement, achievement, deference, modesty, optimism, respect for others, the
greater is their extent of collaborative alliance especially in terms of giving quality
service to satisfy their stakeholders; and that the higher the level of the academic
personnel’s organizational commitment is, the greater is their involvement in
institutional marketing and promotion, community outreach program involvement
and customer satisfaction. Creating a rich employment environment is also highly
encouraged.