Application of Program Evaluation Review Technique (PERT) and Critical Path Method ( CPM) on Enrollment Processes in the Adventist University of the Philippines

B C Mendoza; A Racca; Aljon Nanas; A Catangay

doi:10.35974/isc.v11i5.3484

Authors

B C Mendoza Adventist University of the Philippines
A Racca Adventist University of the Philippines
Aljon Nanas Adventist University of the Philippines
A Catangay Adventist University of the Philippines

https://doi.org/10.35974/isc.v11i5.3484

Keywords:

Program Evaluation Review Techniques (PERT), Critical Path Method (CPM), AUP Enrollment Processes

Abstract

This study provides a comprehensive analysis of the enrollment process in the Adventist University of the Philippines and recommends improvements based on the Program Evaluation Review Technique (PERT) and Critical Path Method (CPM). Using the PERT and CPM, key activities in the enrollment process were identified as critical, as follows: (1) approval of the request for residence category; (2) creation of course lineup; (3) approval of course lineup; (4) assessment of account by the Accounting Office; and (5) tagging of the student as officially enrolled. The study on the enrollment process at the Adventist University of the Philippines used a quantitative approach for data collection and analysis. Data were gathered from 128 college students enrolled during the second semester of the 2023-2024 school year. The data collection process was conducted through face-to-face interactions or by sending information electronically via social media platforms.Out of the 128 collected samples, only 101 samples were retained for analysis after removing incomplete or negative values. The key data collected included the dates and times associated with various steps in the enrollment process, such as updating the student profile, approval processes, course lineup creation, and final tagging as enrolled. These data points were used to generate a Program Evaluation and Review Technique (PERT) and Critical Path Method (CPM) diagram to identify the critical activities, bottlenecks, and potential improvements in the enrollment process.The analysis of the data involved descriptive statistics, including the calculation of average durations and standard deviations for each step, and the Z-score analysis to predict the probability of completion times for the enrollment process. The study revealed that the critical activities in the process included course lineup creation, approval steps, and assessment by the accounting office, with a 50% probability of completion in 5 days and 71.68% probability in 7 days. Based on the results of this study, it is recommended to Conduct a survey on student satisfaction with the enrollment process.

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