Failure to Follow Written Instructions: Am I the Problem or the Instructions?

Winson Jim M Toledanes; DAMA CYNHEAL SOLIS

doi:10.35974/isc.v11i4.3504

Authors

Winson Jim M Toledanes Central Philippine Adventist College
DAMA CYNHEAL SOLIS Central Philippine Adventist College

https://doi.org/10.35974/isc.v11i4.3504

Keywords:

written instructions, academic success, academic struggles, personal factor, instructional factor, interdisciplinary collaboration

Abstract

Following written instructions is a crucial skill for academic success and beyond. It plays a significant role in completing complex assignments and tasks in college, ensuring safety, and avoiding costly mistakes in professional fields. Despite its importance, many students struggle with this skill, leading to academic difficulties and missed opportunities. This study aimed to understand better the factors affecting learners’ inability to follow written instructions by exploring the personal and instructional factors to propose interventions addressing the leading causes of the problem. This qualitative exploratory case study investigates factors contributing to learners' inability to follow written instructions, focusing on a Central Philippine Adventist College student during the second semester of AY 2022-2023. Data were gathered through interviews and analysis of the students' outputs and the instructions provided via iLearn (LMS). Data were analyzed using Braun and Clarke's Reflexive Thematic Analysis for interview responses and a rubric for textual materials, allowing for a systematic exploration of themes. The study identified that learners struggle to follow written instructions due to working memory, concentration, cognitive load, external distractions, and complex tasks, with additional influences from environment, stress, motivation, and confidence. The instructional structure was generally effective but needed improvements in task specificity. Proposed interventions are fostering a supportive and collaborative learning environment, utilizing visual aids and technology, and providing strong teacher support. Emphasizing continuous learning and technological tools can enhance instruction clarity and help learners navigate tasks more confidently. These findings suggest that addressing learner-based factors and instructional improvements can significantly aid in following written instructions. Additionally, students may engage in integrated skills development programs and utilize recommended interventions to improve comprehension and adherence to written instructions.

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