Students’ Perception and Satisfaction on Teacher’s Evaluation in UNAI

Abstract

This article is the result of a study regarding students' perceptions and satisfaction on the lecturer evaluations. The purpose of this research is to see the level of student perception and satisfaction regarding lecturer evaluation. The population in this study were all students registering in the even semester 2023/2024, totaling 1400 students, and the number of samples was 153. The research instrument is a questionnaire containing 12 questions grouped into 4 aspects. The research results showed that 70.4% of students thought that they read carefully, understood and filled out the evaluation objectively. 73.6% of students said that the contents of the questionnaire could explore lecturers' performance in the five competencies measured and therefore needed to be continued and even developed. 59.5% of students believed that the results of lecturer evaluations are used by lecturers and institutions to improve their performance. Then 62.1% of students felt satisfied with their lecturer evaluation activities. Of the five lecturer competencies assessed in the lecturer evaluation, 43.5% of students considered that professional competency was the most important to assess and develop. Based on cross-tabulation analysis and ANOVA test, it was found that there were no significant differences in student perceptions and satisfaction according to gender, class or faculty. From the regression analysis, it was found that understanding & objectivity, the contents of the questionnaire and the benefits of lecturer evaluation collectively influenced student satisfaction, but partially what significantly influenced satisfaction were the contents of the questionnaire and the benefits of lecturer evaluation.