The Influence of General Management Practices on Employees’ Satisfaction of an Employment Agency in Alabang, Philippines

  • MEGA PUSPITA Adventist University of the Philippines
  • Cing San Lian AUP
Keywords: general management practices, employee satisfaction


Managing a company is a complex activity, and effective managers face many challenges from within and outside the organization. Management helps company to achieve its goals effectively and efficiently through planning, organizing, leading, and controlling. Employee satisfaction is also important to the success of any business. Many managers believe it is important because they think satisfied employees will do better work. The aim of the study was to evaluate and analyze the general management practices of an employment agency in Alabang, Philippines and determine their relationship to employee satisfaction. Quantitative research method was used in this study. One hundred and ten employees of an employment agency participated in the survey. Questionnaires were distributed using closedended questions. Random sampling technique was used in this study. Descriptive statistics andcorrelation analysis were used for the data analysis. The general management practices of the company were good and the level of the employee satisfaction was very high. A strong positive relationship was found between general management practices and employee satisfaction. There was no significant difference in the level of employee satisfaction when the respondents’ profile in term of age, gender, and length of work were considered. For further research, other factors that may influence employee satisfaction may be considered utilizing a larger population size.
Article Metrics


Download data is not yet available.


Bateman, T. S., & Snell, S. A. (2013). Management: Leading & Collaborating in a Competitive

World (10th ed.). Singapore: McGraw-Hill.

Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2019). Organizational Behavior Improving

Performance and Commitment in the Workplace. New York: McGraw-Hill.

Daft, R. L. (2014). Management (12th ed.). New York: Cengage Learning.

Daft, R. L., & Marcic, D. (2015). Understanding Management (9th ed.). Canada: Cengage


DuBrin, A. J. (2012). Management Essentials (9th ed.). Canada: South-Western Cengage


Hays, D. W., & Lou, J. Q. (2015). Job Satisfaction of Employees and Consultants in Healthcare

Information Technology. SAM Advanced Management Journal, 80(4), 12-18.

Jones, G., & George, J. (2019). Essentials of Contemporary Management (8th ed.). New York:

McGraw-Hill Education.

Judge, T. A., Ilies, R., & Zhang, Z. (2012). Genetic Influences on Core Self-Evaluations, Job

Satisfaction, and Work Stress: A Behavioral Genetics Mediated Model. Organizational

Behavior and Human Decision Processes, 117, 208-220.

Khetan, O. P. (2018). Winning Management Practices: You don’t learn at Business School.

Chennai: Notion Press.

Lim, G. S., Chua, S. B., Skulkerewathana, U., & Daft, R. L. (2015). New Era of Management

in a Globalized World; An Asian Perspective. Singapore: Cengage Learning.

Noe, R. A., Hollenbeck, J. R., Gerhart, B., Wright, P. M. (2019). Human Resource

Management: Gaining a Competitive Advantage (11th ed.). New York: McGraw-Hill.

Rashidi, S., Kozechian, H., & Heidary, A. (2012). The Study and Prioritization of Job

Satisfaction Dimensions in Zanjan-based Refah Bank Employees. International

Journal of Finance and Banking Studies. 1, 23. doi: 10.20525/ijfbs.v1i1.135.

Schermerhorn, J. R., Davidson, P., Poole, D., Woods, P., Simon, A., McBarron, E. (2014).

Management; Foundation and Applications (2nd Asia-Pacific Ed.). China: John Wiley

& Sons.

Sila, E., & Sirok, K. (2018). The Importance of Employee Satisfaction: A Case Study of a

Transportation and Logistics Service Company. Management. 13(2), 111–136

Varma, C., R. (2018). Importance of Employee Motivation and Job Satisfaction for

Organizational Performance. International Journal of Social Science and

Interdisciplinary Research, 6(2), 10-20.

Wilson, T. C. (2015). Value and Capital Management. Great Britain: John Wiley & Sons.

How to Cite
PUSPITA, M., & Lian, C. (2019). The Influence of General Management Practices on Employees’ Satisfaction of an Employment Agency in Alabang, Philippines. Abstract Proceedings International Scholars Conference, 7(1), 1103-1116.