The Influence of General Management Practices on Employees’ Satisfaction of an Employment Agency in Alabang, Philippines

Abstract

Managing a company is a complex activity, and effective managers face many challenges from within and outside the organization. Management helps company to achieve its goals effectively and efficiently through planning, organizing, leading, and controlling. Employee satisfaction is also important to the success of any business. Many managers believe it is important because they think satisfied employees will do better work. The aim of the study was to evaluate and analyze the general management practices of an employment agency in Alabang, Philippines and determine their relationship to employee satisfaction. Quantitative research method was used in this study. One hundred and ten employees of an employment agency participated in the survey. Questionnaires were distributed using closedended questions. Random sampling technique was used in this study. Descriptive statistics and
correlation analysis were used for the data analysis. The general management practices of the company were good and the level of the employee satisfaction was very high. A strong positive relationship was found between general management practices and employee satisfaction. There was no significant difference in the level of employee satisfaction when the respondents’ profile in term of age, gender, and length of work were considered. For further research, other factors that may influence employee satisfaction may be considered utilizing a larger population size.